Privacy

Privacy 2018-05-04T09:54:16+00:00

Privacy Notice

C-Kore Systems Ltd. whose principal business address in the United Kingdom is 3 Bramley’s Barn, The Menagerie, Escrick, York, England is committed to protecting your privacy online.

You use our website anonymously unless you choose to provide us with information about yourself. We protect your personal information on the internet to an equivalent high standard as that of our responsibilities to you in any other dealings that we may have with you.

What information do we collect?

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.  We collect your name, company name, email address, phone number to provide necessary technical and sales support which will be done according to your wishes and in accordance with the law.

We also collect information about our users by the use of cookies. For more information about cookies please see below and refer to the C-Kore Systems Cookie policy.

The information we collect is used for the following purposes:

  • To start correspondence with our customers;
  • To collate statistical information about our website;

Information log files are generated for each request to the web server.

We do not pass your details on to third parties.

People who Contact us:

People who call our Technical Support Hotline

When you call the C-Kore System’s Technical Support Hotline we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to track users as they travel through the system. You can set up your browser to reject cookies but you should be aware that this could limit your ability to use certain features on our site.

Information gathered by us when you browse the C-Kore Systems Website

Although we will do all that we reasonably can to ensure that availability of our website will be uninterrupted and error free, we cannot guarantee this due to the nature of the internet. The website may also be down from time to time to allow us to maintain or repair it, or to change the services that we offer.

When you visit the C-Kore Systems website to browse information that it contains, you do so anonymously unless you choose to provide us with information about yourself. If you do nothing during your visit but browse through the web site – reading pages, viewing images, for example – we will gather and store certain information about your visit automatically. This information does not identify you personally.

Information gathered automatically is used for only two purposes: site management and, in the case of suspected unauthorised activity, for law enforcement and possible criminal prosecution (see our Terms and Conditions.)

The C-Kore Systems website automatically logs visitor information from which summary statistics are created. We use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most interest to visitors, as well as for other purposes such as determining the site’s technical design specifications and identifying system performance or problem areas.

The following are representative of the types of information automatically collected and stored about your visit:

  • the internet domain and Internet Protocol (IP) address from which you access our website;
  • the type of internet browser and the operating system of the computer you use to access our website;
  • the date and time of your visit;
  • the pages you visit on our website;
  • if you linked to our website from another one, the address of the other website;
  • if you linked to our website from a search website, the address of that website and the search term you used;

Visitors to our website

When someone visits www.C-Kore.com, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Shared Information

We will not pass any information to any party outside C-Kore Systems Ltd, although we reserve the right to pass your details to law enforcement agencies if required to do so by applicable law.

If the ownership of C-Kore Systems is changed, or the assets of C-Kore Systems are sold we reserve the right to pass your details to the new purchaser, subject to notifying you of this as soon as is reasonably possible in the case of an asset sale.

Access to personal information

C-Kore Systems tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Bill 2017. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to the C-Kore Systems for any personal information we may hold, you need to put the request in writing to the address provided below.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to our privacy notice

We keep our privacy notice under regular review.  This privacy notice was last updated on 25 April 2018.

How to Contact Us

If you want to request information about our privacy policy you can email us at sales@c-kore.com or write to:

C-Kore Systems Ltd, 3 Bramley’s Barn, The Menagerie, Escrick, York, YO19 6ET, England